Refund Policy

1. Overview

At Strong TV, we strive to provide high-quality IPTV streaming services with stable HD & 4K performance. Please read our refund terms carefully before purchasing any subscription plan.

2. Eligibility for Refund

Refunds may be granted under the following conditions:

  • Technical issues that cannot be resolved by our support team.

  • Service not activated within the promised timeframe.

  • Duplicate payment made by mistake.

Refund requests must be submitted within [X days – e.g., 3 or 7 days] of purchase.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If the service works properly on our end.

  • If the issue is caused by slow internet connection or incompatible devices.

  • If the subscription period has already been mostly used.

  • Change of mind after activation.

4. Refund Process

To request a refund:

  1. Contact our support team with your order details.

  2. Our technical team will review and attempt to resolve the issue.

  3. If approved, refunds will be processed through the original payment method within 5–10 business days.

5. Chargebacks

Opening a chargeback without contacting support first may result in permanent account suspension.

6. Policy Updates

Strong TV reserves the right to update this Refund Policy at any time. Changes will be published on this page.